Privacy Policy
1. Responsible
SF Medical Products GmbH
General Manager: Natalia Sauerwein
Forckenbeckstraße 9-13,
14199 Berlin, Germany
Tel. +49 (0) 30 26 39 97 95
Fax. +49 (0) 30 26 39 97 96
E-Mail: info@sfmedical.de
2. Which data we collect and process
a) Contract Data
We collect process and store the data that you provide us
with your order. In addition, we store and process data about the order
and payment history.
b) Data that you provide us via the contact form
If you send us an inquiry via our contact form, we will use
your contact data and your inquiry to answer and the necessary contact and
save this data (Art. 6 para. 1 lit. f DSGVO).
Answering your request is a service to you and at the same
time helping us to improve our information on the Website. We will not
disclose your information to third parties unless applicable data protection regulations justify a transfer or
there is a legal obligation to do so.
The transmission of your request is encrypted via SSL.
Further information on this encryption can be found in section 3. You can
object to the storage of your data at any time in the future. We will delete the stored data immediately. In
addition, we delete your data either after processing your request or at the latest after one
year. Please read the rest of ourprivacy policy.
c) Connection Data
Our website collects a set of general data and information
whenever an affected person or an automated system calls it. This general
data and information is stored in the log files of the server. The (1)
browser types and versions used, (2) the operating system used by
the accessing system, (3) the website from which an accessing system can
access our website (so-called referrers), (4) the sub-web pages which (5) the date and time of access to the website, (6) an
Internet Protocol address (IP address),(7) the accessing Internet service
provider Systems and (8) other similar data and information used in the event of attacks on our information
technology systems.
When
using this general data and information, SF Medical Products GmbH does not draw
any conclusions about the person concerned. Rather, this information is
required to (1) deliver correctly the contents of our website, (2) to
optimize the content of our website and to advertise it, (3) to ensure the continued functioning of our information
technology systems and the technology of our website, and (4) to provide law enforcement authorities with
the information necessary for law enforcement in
the event of a cyberattack. This anonymously collected data and SF Medical
Products GmbH evaluates information on the
one hand statistically and further with the aim to increase the data protection and data security in our company, in order to
ensure an optimal level of protection for the personal data processed by us. The anonymous data of
the server log files are storedseparately from all personal data provided by an
affected person.
We store IP addresses only to the extent necessary to provide our services. Otherwise, the IP addresses are deleted or anonymized. We store your IP address when visiting our website for a maximum of 14 months to detect and ward off attacks.
d) Cookies
To optimize our website, we use cookies. These small text
files are temporarily stored in your computer's memory. These cookies are
deleted after closing the browser.
You can prevent the storage of cookies by selecting
"Block cookies" in your browser settings.
However, this can result in a functional restriction of our
offers.
A cookie ID is a unique identifier of the cookie. It consists
of a string through which Internet pages and servers can be assigned to the specific Internet browser
in which the cookie was stored. A particular web
browser can be recognized and identified by the unique cookie ID. By using
cookies, we can provide users of this
website with more user-friendly services that would not be possible without cookies.
By means of a cookie, the information and offers on our
website can be optimized in terms of the user, e.g. for the shopping cart in the online shop. The
online Shop remembers the items that a customer has placed in the virtual
shopping cart via a cookie.
The data subject can prevent the setting of cookies through
our website at any time by means of a corresponding setting of the Internet browser used and thus
permanently contradict the setting of cookies. Furthermore, already set cookies can be deleted at
any time via an internet browser orother software programs.
e) Tools, Plugins, Third Party Services
aa) Google Analytics
This website uses Google Analytics, a web analytics service
provided by Google Inc., 1600 Amphitheater Parkway, Mountain View,
California 94043, USA ("Google"). Google Analytics uses socalled
"cookies", text files that are stored on your computer and that allow
an analysis of the use of the website by
you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored
there. However, in the event of activation of IP
anonymization on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other
contracting states of the Agreement on the European
Economic Area. Only in exceptional cases, will the full IP address be sent to a
Google server in the US and shortened
there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile
reports on website activity and to provide other
services related to website activity and internet usage to the website
operator. The IP address provided
by Google Analytics as part of Google Analytics will not be merged with other Google data.
You
can prevent the storage of cookies by a corresponding setting of your browser
software; however, please note that if you do this, you may not be able to
use all the features of this website to the fullest extent possible. In
addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the
website (including your IP address) and the processing of this data by Google by downloading the browser
plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de .
You
can also prevent the entry by setting an opt-out cookie. If you wish to prevent
the future collection of your data when visiting this website, please
click here: https://tools.google.com/dlpage/gaoptout?hl=de .
This
website uses Google Analytics with the extension "anonymizeIP ()", so
that the IP addresses are processed only shortened, in order to exclude a direct in
order to exclude a direct personal reference. The
use therefore takes place exclusively with active IP anonymization.
The personal data of users will be deleted or anonymized
after 14 months.
bb)
Google Maps Plug-Ins
We use a plugin of the internet service Google Maps on our website. The operator of Google Maps is Google. By using Google Maps on our website, information about the use of this website and your IP address will be transmitted to and stored on a Google server in the United States. We have no knowledge of the exact content of the submitted data, nor about their use by Google. The company denies in this context the connection of the data with information from other Google services and the collection of personal data. However, Google may transmit the information to third parties. If you disable JavaScript in your browser, you prevent the execution of Google Maps. You cannot use a map display on our website. By using our website, you consent to the collection and processing of information by Google Inc. as described. For more information about the Google Maps Privacy Policy and Terms of Use, please visit: https://www.google.com/intl/en_en/help /terms_maps.html.
cc) Google Adsense
Insofar as Google Adsense, a web advertising service of
Google, switches advertisements (text ads, banners, etc.) on this website,
your browser may store a cookie sent by Google or a third party. The
information stored in the cookie can be recorded, collected and evaluated by Google
or third parties. In addition, Google Adsense uses so-called "Web
Beacons" (small invisible graphics) for the collection of
information, through the use of which simple actions such as visitor
traffic on the website can be recorded, collected and evaluated. The information
generated by the cookie and / or web beacon about your use of this website
is transmitted to a Google server in the USA and stored there. Google uses
the information so obtained to evaluate your usage behavior with respect to
the Adsense ads. Google may also transfer this information to third
parties if required by law or as far as third parties process this data on
behalf of Google. You can prevent the storage of cookies on your hard disk and
the display of web beacons. To do this, you must select "Do not
accept cookies" in your browser settings.
dd) Google AdWords
We have integrated Google AdWords on this website. Google
AdWords is an Internet advertising service that allows advertisers to run
ads on both Google and Google Network search engine results. Google
AdWords allows an advertiser to pre-determined Define keywords that
display an ad in Google's search engine results only when the
user retrieves a key-word search result using the search engine. In the
Google Network, ads are distributed on topical web pages using an
automated algorithm and according to predefined keywords.
The purpose of Google AdWords is to promote our website by
displaying interest-based advertising on third-party websites and in the
search engine results of Google's search engine and by displaying
advertisements on our website.
If a data subject arrives on our website via a Google ad, a
so-called conversion cookie will be stored on Google's information
technology system by Google. What cookies are, has already been explained
above. A conversion cookie expires after thirty days and is not used to
identify the data subject. About the conversion cookie is, if the cookie
has not yet expired, traced whether certain sub-pages, such as the
shopping cart from an online shop system, were accessed on our website.
The conversion cookie allows both us and Google to understand whether an
affected person who came to our website via an AdWords ad generated
revenue, i.e., completed or canceled a purchase.
The
data and information collected through the use of the conversion cookie are
used by Google to create visitor statistics for our website. These visit
statistics are then used by us to determine the total number of users who
have been sent to us through AdWords ads, in order to determine the
success or failure of each AdWords ad and to optimize our AdWords ads for
the future, Neither our company nor any other Google AdWords advertiser
receives any information from Google that could identify the data subject.
The
conversion cookie stores personally identifiable information, such as the web
pages visited by the affected person. Each time you visit our website,
your personal information, including the IP address of the Internet
connection used by the data subject, will be transferred to Google in the
United States of America. This personal information is stored by Google in
the United States of America. Google may transfer such personal data
collected through the technical process to third parties.
The
affected person can prevent the setting of cookies through our website, as
shown above, at any time by means of a corresponding setting of the
Internet browser used and thus permanently contradict the setting of
cookies. Such an attitude of the used Internet browser would also prevent
Google a conversion cookie on the information technology system of the
concerned Person is seated. In addition, a cookie already set by Google
AdWords can be deleted at any time via the Internet browser or other
software programs.
Furthermore,
the data subject has the opportunity to object to Google's
interest-based advertising. To do this, the person concerned must access
the link www.google.com/settings/ads from each of the Internet browsers
they use and make the desired settings there.
Additional
information and Google's privacy policy can be found at
https://www.google.com/intl/en/policies/privacy/.
ee) Facebook Plug-Ins
We use social plugins from facebook.com, operated by Facebook
Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The plugins can be
recognized by the Facebook logo or the addition "Facebook Social
Plugin". If you e.g. Click on the "Like" button or leave a
comment, the corresponding information will be transmitted directly from
your browser to Facebook and stored there. Furthermore, Facebook makes
your preferences public for your Facebook friends. If you are logged in to
Facebook, Facebook can assign the call of our page directly to your
Facebook account. Even if you are not logged in or do not have a Facebook
account, your browser will send information (such as which web page you
accessed, your IP address) that Facebook stores. For details on the
handling of your personal data by Facebook and your rights in this regard,
please refer to the privacy policy of Facebook (https://de-de.facebook.com/about/privacy/). If you do not want Facebook to associate the data
collected about you via our websites with your Facebookaccount, you must log
out of Facebook before visiting our websites. You can completely prevent the loading of Facebook plugins even with add-ons for
your browser, e.g. with the "Facebook
Blocker" (Facebook).
3. Encoding
Our website uses SSL encryption when it comes to the
transmission of confidential or personal content of our users. This
encryption is activated, for example, in the processing of payments and
requests that you make to us through our website. Please make sure that
the SSL-encryption is activated by your side during activities. The use of
encryption is easy to recognize: The display in your browser line changes
from "http: //" to "https: //". SSL encrypted data is
not readable by third parties. Submit your confidential information only
with activated SSL encryption and contact us in case of doubt.
4. Legal
basis of processing
Your
data will be processed to perform the contract, to improve our services and
websites, to provide updates and upgrades and to notify us about the
service and billing purposes.
Art.
6 para. 1 lit. a General Data Protection Regulation (DSGVO) serves us as the
legal basis for processing operations in which we obtain consent for a
specific processing purpose. If the processing of personal data is
required to fulfill a contract, the processing is based on Art. 6 para. 1
lit. b DSGVO. The same applies to processing operations that are necessary
to carry out pre-contractual measures, for example in cases of inquiries
about our products and services. If the processing of personal data is
based on a legal obligation, the processing is based on Art. 6 para. 1
lit. c DSGVO. Finally, processing operations could be based on Art. 6 (1)
lit. f DSGVO are based. This regulation permits processing operations, which
are not covered by any of the above-mentioned legal bases if the
processing is necessary for the protection of our legitimate interests or
that of a third party, if the interests, fundamental rights and
fundamental freedoms of the person concerned do not prevail.
We
process applicant data in accordance with Art. 88 DSGVO in conjunction with §
26 BDSG (new).
5. Categories of recipients
· Participants in the ordering process
Your data will be forwarded to the shipping company charged
with the delivery, insofar as this is
necessary for the delivery of the goods. For the processing of payments, we
pass on your payment data to the bank
responsible for the payment or to the payment service selected during the ordering process.
When paying with Amazon Payments: All personal information
provided to Amazon Payments or collected by Amazon Payments is primarily
provided by Amazon Payments s.c.a. (the
"Responsible Body") and secondarily controlled by Amazon EU SARL,
Amazon Services Europe SARL and
Amazon Media EU SARL, all three located at 5, Rue Plaetis L 2338, Luxembourg. Further Information at:
https://payments.amazon.de/lhelp/Privatkunden/Datenschutz-
Sicherheit /
Datenschutzbestimmungen.
Payment via PayPal: When paying by direct debit via
PayPal, we give the payment data of the customer / user in the context
of the payment to the PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, continue.
For more information on the privacy of
PayPal (Europe) www.paypal.de.
We transfer the data necessary for the processing of the
order to ours
Service partner for shipping (DHL Germany or Deutsche Post
AG). In addition, we will send your e-mail
address to our shipping company DHL Germany, so that you can be informed about the shipment history and the possible delivery date.
The privacy policy of DHL Germany can be
viewed here: https://www.dhl.de/de/toolbar/footer/datenschutz.html
the privacy policy of Deutsche Post AG can be viewed here:
https://www.deutschepost.de/de/f/footer/datenschutz.html
· Processors
We pass on various personal data as the person responsible
for the order processing to our processors. We
have ensured the security of your data by concluding data processing agreements.
· Authorities and third parties
We only provide data to authorities and third parties in the
presence of legal regulations or a judicial title. Information to
authorities may have to be given due to a legal security regulation or for
prosecution. Third parties only receive information if required by law.
This can be z. B. be the case for copyright infringement.
6. Data transmission to third countries
We do not transfer your data to third countries outside the European Economic Area. By using certain software, e.g. under point 2. lit. (d) Programs may be transmitted to recipients in third countries.
7. Duration of storage and deletion
We only process and store personal data for the period
required to achieve the purpose of storage or where required by law. As a
rule, the processing purpose is achieved upon termination of your contract
and complete settlement and payment.
Backup copies in our backup systems are automatically deleted
with a time delay. For contract data, processing is restricted after the
contract has been terminated; after expiry of the legal retention period, it will be deleted.
Data that you enter during the application process is stored
for a maximum of six months.
a) Right to information
You have the right to receive free information from us at any
time as well as confirmation of your personal
data and a copy of this information.
b) Right of rectification
You have the right to demand the immediate correction of incorrect personal data concerning you. You also have the right to request the completion of incomplete personal data, taking into account the purposes of processing.
c) Cancellation rights
You have the right to have your personal data deleted immediately, if any of the following is true and if processing is not required:
• The personal data has been collected or otherwise processed
for purposes for which further processing is no longer required.
• You revoke your consent on which the processing was based
and there is no other legal basis for the processing.
• You object to the processing in accordance with Art. 21 (1)
GDPR, and there are no legitimate reasons for the processing, or you
object to the processing in accordance with Art. 21 (2) GDPR.
• The processing of personal data was unlawful.
• The deletion of personal data is required to fulfill a
legal obligation under Union or national law to which we are subject.
• The collection of personal data was carried out in relation
to information society services offered pursuant to Art. 8 (1) GDPR
d) Right to restriction of processing
You have the right to request the restriction of processing
if one of the following conditions is met:
• The accuracy of your personal information is contested by
you for a period of time that allows us to verify the accuracy of your
personal information.
• The processing is unlawful; you refuse the deletion of
personal data and instead require the restriction of the use of personal
data.
• We no longer need your personal information for processing
purposes, but you need it to assert, exercise or defend your rights.
• You have objection to the processing acc. Art. 21 para. 1
DSGVO and it is not yet clear whether our legitimate reasons prevail over
yours.
e) Opposition rights against processing
You have the right at any time against the processing of
personal data relating to you which, because of Art. 6 para. 1 lit. e or f DSGVO takes an
objection.
In the event of an objection, we will no longer
process personal data unless we can demonstrate compelling legitimate
reasons for processing that outweigh your interests, rights and freedoms,
or the processing is for the purpose of asserting, exercising or defending legal claims.
You have the right to object at any time to the processing of your personal data for the purpose of direct mail.
f) Data transferability
You have the right to receive the personal data relating to
you provided to us in a structured, common and
machine-readable format. You also have the right to transfer this data to another person responsible without hindrance by us, if the
processing is based on the consent in
accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a DSGVO or on
a contract pursuant to Art. 6 para. 1 lit. b DSGVO and
processing is done by automated means, unless the processing is necessary for the performance of a
task in the public interest or in the exercise of
public authority delegated to the controller.
Furthermore, in exercising their right to data portability under Article 20 (1) GDPR, they have the right to request that personal data be transmitted directly from one controller to another, where technically feasible and to the extent that this does not confer rights and other people's freedoms.
g) Right to revoke a data protection consent
You have the right to withdraw your consent to the processing
of personal data at any time.
h) Right to complain to the supervisory authority
You have the right to contact a supervisor in your Member
State of residence or work or the alleged
violation at any time if you believe that the processing of personal data
concerning you is in breach of the EU General
Data Protection Regulation.
9. Rules for the provision of personal data
The provision of personal data may be partly required
by law (such as tax regulations) or may result from contractual
arrangements (such as details of the contractor). It may be necessary for
you to conclude a contract that you provide us with personal data that
must subsequently be processed by us. Failure to provide the personal data
would mean that the contract could not be concluded.
10. Existence of automatic decision-making / profiling
Do not take an automatic decision-making or profiling.